Payment can be made by credit card or Paypal. The payment is made at the time the order is shipped. Where, for whatever reason, payment of amounts owed by the customer is not practicable, the selling process is automatically cancelled and the sale automatically resolved. Please note, we do not accept international orders at this time. You may purchase only with a card from the US and only ship within the continental US, not including HI, AK & PR.
The charge for your order will appear on your credit card as: "DRI*Furla, Inc." or “DigitalRiver USA Inc”
Yes. For credit card verification you must enter your billing address exactly as it appears on your credit card statement.
There are many possible reasons for a credit card not being accepted:
• The card is expired.
• Your card is based outside of the US.
• You have reached or exceeded your credit limit.
• You have exceeded your daily charge limit.
• A computer at either end of the transaction is having technical problems.
If you have problems submitting your credit card payment you can contact Customer Service for help at firstname.lastname@example.org. When you contact Customer Service you may be asked for any error message numbers you received, as well as the reference number seen in the shopping cart.
You will be billed when your product is shipped. This includes any pre-ordered or backordered products. If your items are shipped separately you will be billed each time a product is shipped.
You can print a copy of your invoice from the Order Information page. Or from your “My Furla” account.
We do not ship to addresses outside the US mainland.
Orders for delivery in Hawaii, Alaska, Puerto Rico, and other US Territories are not accepted at this time.
We unfortunately do not deliver to P.O. Boxes at this time.