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Q. What Shipping methods do you currently offer?
We offer two different delivery methods, Standard Australia Post eParcel (FREE) or Express Australia Post eParcel ($15). Please visit our ‘Shipping’ page for more information on delivery times frames.
- Q. Where Can I get my Tax Invoice from once I make a purchase?
- Q. My Furla bag bought from your Online Shop has visible flaws/missing parts. What can I do?
- Q. My Furla bag bought from a Furla store has visible flaws/missing parts. What can I do?
- Q. How can I activate a promotional code?
- Q. I lost/broke the Furla lock on my Furla bag. What can I do?
- Q. Can I exchange a product?
- Q. Can I return a sale item?
- Q. Can you let me know when a currently unavailable product becomes available again?
- Q. Are duty-free purchases possible?
- Q. Can I modify or cancel my order?