We aim to dispatch all orders within 2-3 working days. This enables us to deliver most purchases within 7 working days to Melbourne, Sydney and Brisbane metropolitan areas. Items that are travelling further may take longer.
Free Shipping for a limited time only.
We use Australia Post for deliveries within Australia and to New Zealand, and for your protection all parcels are sent via registered post. You will receive a shipping confirmation email when your purchase departs our facility, which will include a tracking number to allow you to follow your shipment.
We ship within Australia and New Zealand. If you require shipment to another country please visit Furla.com and select the relevant international site.
Once the order has been dispatched, you will receive an email containing the details of the order and the tracking number for monitoring the delivery in real time.
All orders are shipped with StrarTrack. To track your order, visit StarTrack website and insert the tracking number reported on the shipment confirmation email.
It is also possible to access an archive of past orders in the "Order Hidtory" section of the website. You can find the order through the order number provided in the confirmation email, and view all corresponding information.
Customers can also contact the Furla Online Shop Customer Service using the form provided for this purpose by email at the following address: email@example.com. The Customer Service of the Furla Online Shop is at your disposal from Monday to Friday, from 9.00 a.m. to 6.00 p.m. (AEST).
For the delivery of your online purchases you can choose your most convenient delivery address.
Please note, you cannot indicate a preferred date or time for the delivery. It is necessary to sign to receive the parcel and if the courier does not find anyone at the chosen shipping address they will leave a notice after the failed delivery attempt. The parcel will then be available for pick up at your nearest Post Office.
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