To proceed with the purchase, you just need to add the desired product to the cart.
After the product is added to the shopping bag, a window confirming the product addition is displayed. From here you could both proceed to checkout or continue shopping.
Once you have clicked on "Cart" icon, you will see a summary of the products you have selected. Here you can remove them from your shopping bag or you can change the products quantity.
Of course! By clicking the "Notify me when available" button you will receive a notification that the product is available.
If you have a promotional code, you can insert it in the special field that appears inside the Shopping Bag. By clicking on "Apply", the discount is immediately applied to your order total.
No, unfortunately you are not allowed to insert your VAT number. Orders are supposed to placed by private clients.
In order to proceed with the payment, you can click on "checkout" button from the cart, or you could directly click on it in the order summary window displayed after adding a product to the cart.
If you are a registered customer, you just need to login with your profile by inserting the email address and the password. During the check out, you can confirm or change your personal data (i.e. Shipping and Billing address).
After inserting the payment method details, you will be asked to confirm your purchase.
It is moreover possible to proceed with the purchase as "Guest". By selecting this option, you will be asked to provide: first name and surname, the Shipping and Billing Address and your Phone Number.
As a result, the payment method and your personal data, such as first name and surname and the e-mail address to which automatic e-mails will be sent, will be here required.
If the order was placed correctly, you will receive an automatic e-mail that informs you that we have received your order. The order will, however, only be considered accepted upon confirmation of shipment.
Yes, log in to your account and insert your new information.
No, once placed and completed using the payment information, the order can not be modified or cancelled.
No, it is not possible to exchange items. However, it is possible to return the product received and place a new order for the product desired.
The Furla Online Shop would like to guarantee the highest level of customer satisfaction in terms of shopping experience and quality. If, for any reason, you are not satisfied with the order or if the products you have received do not meet the level of quality requested, you can return the purchased product within 30 days from the date of delivery. Please note that purchases made during sales, clearance or other promotional periods must be returned within 14 days of date of receipt. The right to return the product may be exercised exclusively by the customer and under no circumstances by the recipient of a gift.
If you unfortunately have received products that do not match those requested in terms of quality, you can return the purchased product within 30 days from the date of delivery by placing a return request. Please note that purchases made during sales, clearance or other promotional periods must be returned within 14 days of date of receipt.
Once the days have expired, you can contact us through the special form in the "Contact Us" section on our website (www.furla.com/contact-us), specifying the information relevant to your order (purchase information and order number).
Contact us using our form in the "Contact Us" section.
Some products may belong to different seasons and for this reason they have different codes. Please view the images and the product descriptions.
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