- Returns Policy
The Furla Online Store wishes to guarantee maximum customer satisfaction in terms of purchasing experience and quality.
Given the COVID-19 outbreak, eligible online orders (non-sale items) will now enjoy our extended returns period of 60 days, until further notice.
Change of mind returns on full price (excluding sale & discounted items) items can be made for any reason, and returned within 60 days. A full refund will be provided. Unfortunately, change of mind returns are not available for sale items.
Please note that it is not possible to return products purchased online to Furla stores or vice versa.
In the unlikely event that an item you receive is faulty, or not up to our high quality standards, you may return the item to us for a refund.
- How to return an item