CONTACT US

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Welcome to Furla Customer Care Service.

Our customer service can be reached from Monday to Friday (except holidays), 10AM to 6PM.

TEL: 0120-951-673

If you are having trouble with your order, please contact Furla Customer Support and a customer support associate will help you complete your order by phone. After completing the procedure, a payment link will be sent to you via e-mail.

We can also be contacted via LIVE CHAT during regular Customer Service hours.

We always respond within 24 hours only for Monday to Friday, except for weekends, public holidays, sales, or special campaigns, it may take longer to process each request.

* Only unused items within 14 days of receiving the item can be returned. (Sale items cannot be returned).

【warning】fraud site

We found fraud suspecting site. Our Official online site is below URL only.

https://www.furla.com/jp/en/

Please kindly check URL before purchase to prevent any fraud cases.

*Please check our Frequently Asked Questions before contacting the Customer Service.